How to Get Support

First make sure to follow the basic troubleshooting steps outlined here. This could save you a lot of time, and our support staff will ask you about it when you contact them.

If you still have the problem after basic troubleshooting, you can post your problem on the AccuTrack Support Forum. This forum is available for free to all AccuTrack users. Click here for detailed instructions on using the forum.

If you have a Priority Support Plan, you can also email the AccuTrack support team or call them. Note that direct email and phone support is provided for free to users with an active Priority Support Plan. All other users can get free support via the online Support Forum.