AccuTrack News Archives

AccuTrack 9 is here!
May 15, 2006

We are pleased to announce the release of version 9 of AccuTrack. This major update to the software includes numerous new features and enhancements. Most of these features were requested by current users of AccuTrack. You asked and we listened!

The work on AccuTrack 9 started over a year ago by identifying enhancements to add to version 8. To accomplish this task, we sent out a survey to AccuTrack users, and we received over a hundred responses. We also checked the Wish List on the AccuTrack online forum, the suggestions from our training sessions, the support emails from clients, and other sources too. At the end of this process we accumulated over 50 pages of ideas for AccuTrack 9!

The next step was to analyze the suggestions to decide on the most important features and enhancements. After a lot of consideration, we reduced the requirements to 10 pages. These pages represented the ideas that are most useful to the users and established the foundation for AccuTrack 9 specifications document. We passed this document to our programming team for implementation.

The programming effort has been going on for a little over a year. In January of 2006 we released the first beta version of AccuTrack 9 to a select group of AccuTrack users. The beta testing went in parallel to our in-house testing. Many new ideas and enhancements came out from these tests. We also did a lot of testing ourselves. The feedback from beta testing and our in-house testing was used to further improve the software.

The development process was finally completed in May of 2006 as version 9 was finally ready! The AccuTrack team has worked very hard in developing version 9, and we are proud with what we have accomplished. We would like to extend an invitation to you to experience this powerful new tool for your academic center. Simply contact us to discuss your needs and we will show you what AccuTrack 9 can do for you.

New Support Service for AccuTrack 9
May 15, 2006

We are introducing an exciting new subscription service for AccuTrack 9 users. The new Platinum Plus subscription provides many benefits, including the ability to get all AccuTrack upgrades for free and to enjoy unlimited Priority Support. This new service makes it possible to budget AccuTrack spending as part of your annual IT budget to ensure access to the latest features and best support possible.

Not only will subscribers get all AccuTrack upgrades for free, but they will also be able to request new features and enhancements too. All requests will be considered, and if approved, the enhancements will be implemented and included in the next Platinum Plus upgrade release. Platinum Plus upgrades will be offered periodically and will only be available to Platinum Plus subscribers.

The subscription service also includes unlimited Priority Support delivered via phone, email, or the AccuTrack online forum. Subscribers will have an exclusive area on the AccuTrack Support forum for getting priority support and requesting and discussing features.

Note that we will continue to provide all users, whether subscribed to the Platinum Plus plan or not, with free maintenance updates. However, maintenance updates will only contain bug fixes and will not include new features or enhancements.

Members of the AccuTrack Platinum Plus Subscription will have these advantages:

1. Free AccuTrack upgrades including major software upgrades - via Internet download.
2. Free maintenance upgrades delivered via Internet download.
3. Ability to request new features and enhancements. All requests will be evaluated and if approved will be included in the next Platinum upgrade release.
4. Ability to get exclusive Platinum upgrades.
5. Access to an exclusive area on the AccuTrack support forum that is only available to Platinum subscribers. Use this area to request new features and enhancements and to discuss the upgrades with the AccuTrack staff and other Platinum subscribers.
6. Unlimited Priority Support via toll-free phone, email, and the platinum subscriber area on the support forum.
7. Free copy of the AccuTrack 9 Training CD when it becomes available ($300 value).
8. Free registration at the Orlando training class for a second person when the first person from the same college registers for the training class ($540 value).
9. One hour of AccuTrack 9 training via phone ($150 value).
10. An economical way for getting both free priority support and free software upgrades for as long as you are a subscriber

The annual subscription fee for the Platinum Plus plan depends on the software license owned and starts at only $749 for the single center, single location license. See the AccuTrack 9 price sheet for more details.

NOTE: The AccuTrack Platinum Plus Subscription plan can only be ordered with new software license or with software upgrade order. This means you must order the subscription either at the same time or within 30 days from ordering your AccuTrack 9 software license. The subscription fee is per year and starts on the day the software is delivered to your college. At the end of the year subscribers can renew their subscription for continuous service.

New Licensing Options for AccuTrack 9
May 15, 2006

In response to clients' needs, we are introducing new licensing options starting with AccuTrack 9:

Single Center, Single Location License: This license allows unlimited installations at a single location for one center. This means one center with one name and at one physical location (room or building). The Single Center Single Location license replaces the Single Sign-in Station license we offered with previous versions of AccuTrack. The new license allows more than one sign-in station at the same center, which is handy for busy centers.

Single Center, Multiple Locations License: This license allows unlimited installations at multiple locations and sites for one center. With this license a center that has multiple locations (e.g. several locations at a single campus or even at different campuses), can have unlimited sign-in stations and administration stations at all of its sites. The different locations can be using a single database or separate databases.

District-Wide License: This license is intended for school districts with multiple colleges or universities. This license allows unlimited installations at all district sites and locations.

In Addition to the above new license options, we will continue offering the following licenses:

Campus-Wide License: This license allows unlimited installations at different centers at a single campus. For example, the software can be used in all tutoring labs, advising centers, counseling offices, and others - as long as they are all at the same campus.

College-Wide License: This license allows unlimited installations at all college or university sites and locations. This includes different centers at different campuses.

AccuTrack Bahamas Training Cruise
May 22, 2006

To celebrate the release of AccuTrack 9, we are happy to announce the AccuTrack Bahamas Training Cruise! For the same cost of staying at a hotel, you can cruise while you train! Sail on the beautiful Sovereign of the Seas, a Royal Caribbean ship, leaving for Nassau Bahamas out of Port Canaveral, FL on September 15, 2006.

We also made arrangements to accommodate companions for a low fee, so feel free to bring your friends or family with you on this cruise! Seats are limited and the special cruise fee is only available with advanced reservations. If you are interested, make sure to contact us ASAP. We are looking forward to seeing you on board!

For more info on this training session, visit: http://www.accutrack.org/cruise/

Introducing New Sales Reps
June 27, 2005

We are pleased to announce the addition of two new members to our AccuTrack team: Linda Brooks and Mary Oberhelman. Linda has solid experience in customer service and sales, including experience as a sales consultant for a health software product by John Wiley and Sons, Inc. Mary has extensive sales experience in support and sales including over seven years with NCG Medical Systems, Inc., a developer of medical practice software.

Linda will be helping AccuTrack clients in the Central and Western region (AK, AR, AZ, CA, CO, HI, IA, ID, IL, KS, LA, MN, MO, MS, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WI, WY), while Mary will help clients in the Eastern region (AL, CT, DC, DE, FL, GA, IN, KY, MA, MD, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WV).

You can reach Linda via:

Toll Free (877)-504-5962
Phone: 407-574-7389
Email: Linda@accutrack.org

You can reach Mary via:

Toll Free (877)-201-3591
Phone: 407-574-3714.
Email: mary@accutrack.org

AccuTrack Goes International!
March 25, 2005

We are happy to see AccuTrack adopted not only in almost all the US states but also abroad. Recently we had orders from Canada, the United Kingdom, and also Puerto Rico. AccuTrack was the first commercial software of its kind specifically designed for academic centers and we are proud to see it used in academic centers around the world.

Version 8.1 is now shipping
March 25, 2005

Version 8.1 is a free update version to all licensed AccuTrack 8 users. This version has several new features including 3 new appointment reports, a new filtering option on all SuperTables, enhancements to several existing reports, and more!

The above enhancements took about 2 weeks of work, and we are happy to make them available to all AccuTrack users via the AccuTrack 8.1 update. As usual, the latest version of AccuTrack 8 will automatically download in a few days if you have Auto Updates enabled in the Options screen. Alternatively you can click on the "Update Checker" to initiate the update. For a detailed list of the changes in version 8.1 visit the AccuTrack Updates page via the Help Center.

Enjoy the new version!

AccuTrack Training CD
July 2, 2004

We are pleased to announce the release of a new way to learn AccuTrack 8. The AccuTrack Training CD is a multimedia CD designed to help you master AccuTrack. The material on the CD is based on our live training session and uses text, screen shots, and over 60 videos to teach you how to make the most of your AccuTrack software. You can learn at your own pace, repeat sections as needed, and concentrate on the sections of most interest. The CD has an attractive and user-friendly interface and features comprehensive coverage of the AccuTrack software. Contact us for more details.

Version 8 is now shipping
May 18, 2004

We are pleased to announce the release of AccuTrack version 8. This latest version is the result of over 14 months of work that involved designers, programmers, and testers. Over 10 pages of new features and enhancements were added to this version. These features came directly from the feedback of hundreds of AccuTrack users and our personal interactions with learning center administrators during conferences and training sessions. Creating the specifications of version 8 was time consuming and required a lot of effort. As a result, we are keeping the details of the new features confidential for now. All we can tell you is that AccuTrack 8 is the best and most comprehensive academic center software you can buy! We are very pleased with what we accomplished with version 8 and believe you will like it too.

For more information on AccuTrack 8 please contact us.

Version 7.03 of AccuTrack Deluxe Released
June 2, 2004

AccuTrack version 7.03 is a maintenance upgrade for AccuTrack 7. Version 7.03 fixes all known bugs up-to-date. If you are using AccuTrack Deluxe version 7.00, 7.01, or 7.02 contact us for instructions on downloading your free copy of version 7.03. For more info on this release, click on the "Updates" button in the Database screen of your AccuTrack 7 software (from System Administration click on Database and then on Updates).

New AccuTrack Plug-in for Computer Labs
May 27, 2003

We are pleased to announce the release of a new plug-in for AccuTrack Deluxe 7. This plug-in offers the following benefits:

Track usage of your computers.
Limit usage to registered students.
Allow students to sign in to AccuTrack from their work computer.
And more!

The plug-in is special software that runs on each computer in your lab or tutoring center. To use the computer, the student must sign in by entering his or her ID number and selecting an activity. If the log-in is valid, AccuTrack will minimize to allow the student to use the computer as usual. When finished, the student can click on a floating "Log Out" button. This will restore AccuTrack for the next user.

For more info about the AccuTrack Computer Lab Plug-in, email info@accutrack.org.

Version 7.02 of AccuTrack Deluxe is now shipping
April 7, 2003

We are happy to announce the release of version 7.02 of AccuTrack Deluxe. This is a maintenance upgrade that fixes all known bugs up-to-date. Version 7.02 will be shipped to new customers. Current Deluxe 7.00 or 7.01 users can get this upgrade for free. Simply contact our support department for a complementary copy.

Version 5.0 of AccuTrack Computer Lab Edition is now Shipping
March 13, 2003

We are pleased to announce the release of version 5.0 of AccuTrack Computer Lab edition. This edition of AccuTrack is designed for managing and tracking software usage in computer labs. Version 5.0 has many new features and enhancements and an upgraded look. Email info@accutrack.org for a free 45-day trial.

New Support Phone Number
February 14, 2003

We added a support-only phone number. Please use (407) 678-5516 to directly contact AccuTrack support. To request support by email, send your message to support@accutrack.org. You can also use the online support forum.

Version 2.0 AccuTrack WebLink Now Shipping
February 1, 2003
AccuTrack WebLink is an optional add-on to AccuTrack version 7.0 that allows students to schedule and cancel appointments remotely via a web browser. It also allows students and staff members to view their upcoming appointments from the convenience of their homes or any other place with a web browser. To deploy this module you need AccuTrack version 7 and a web server. Click here to learn more about AccuTrack WebLink.

New AccuTrack Support Forum
January 17, 2003
We are glad to announce that we have added a new on-line support forum to the AccuTrack web site. The forum allows AccuTrack users to get free support from the AccuTrack team and serves as a medium for sharing ideas and comments with other AccuTrack users. Support is provided on the Support forum for free. To visit the support forum click here.

Version 7.01 is Now Shipping
October 18, 2002
Version 7.01 is a maintenance update for AccuTrack Deluxe 7 users. This update is available for free to all AccuTrack 7 users. Please contact our support team for more info. All new customers will be shipped this latest version.

Version 7 Evaluation Software Now Available
August 20, 2002
The wait is over! Now you can try our latest software, AccuTrack 7, free for 45 days! The trial software is identical to the purchased version except that it expires in 45 days. There is no obligations and the trial is totally free. Request your free copy now by clicking here.

AccuTrack Version 7.0 Now Shipping
August 1, 2002
We are pleased to announce the release of version 7 of AccuTrack Deluxe. Version 7 is a major upgrade that adds numerous new features and enhancements to AccuTrack.

For a list of new features and enhancements, click here.
For licensing and ordering information, click here.
To request a free 45-day evaluation of AccuTrack 7, click here.

AccuTrack Version 6.30 Now Shipping
March 14, 2002
Version 6.30 of AccuTrack is a maintenance upgrade for version 6.2. This release fixes all discovered bugs in version 6.20 up-to-date and adds a couple of new functions. For a list of changes, visit the AccuTrack Revisions History page. All AccuTrack 6.2 users can download this latest version for FREE. To get your copy contact the AccuTrack Support Team.

AccuTrack Reference Manual
March 12, 2002
We just released a new user's manual for AccuTrack Deluxe. As you gain experience with the software, you will encounter advanced questions that are not covered by the Quick Start manual that ships with AccuTrack. For example:

How do we use the new Profile Query screen?
How do we import our students' data into AccuTrack?
How do we edit the sign-in records?
How can we set a class so students do not need to sign-out?
What do all these appointment configuration options do?

The AccuTrack Reference Manual answers the above questions and more. This manual is available for FREE to all AccuTrack users. To get your copy, contact the AccuTrack Support team.

New Version of FixData Released
February 6, 2002
Version 2.0 of the AccuTrack data fix utility is out. This utility is provided for free to all AccuTrack users. The utility will fix index and data errors caused by improper software shutdowns and hardware failures. To get your copy contact the AccuTrack Support Team.

Version 6.2 of AccuTrack Deluxe Now Shipping
November 19, 2001
Version 6.2 of AccuTrack Deluxe includes some new features requested by AccuTrack users. Current users having AccuTrack 6.0 or later can get this latest release as a free upgrade.

Phone Numbers Change
September 1, 2001
We have new phone numbers. Click here for updated contact info.

Version 6.1 of AccuTrack Deluxe
August 14, 2001
Version 6.1 of AccuTrack Deluxe fixes all discovered programming errors in AccuTrack Deluxe up-to-date and adds some new features. This latest release of the software will be shipped to all new customers. Current customers using AccuTrack 6.0 or later can get this version as a FREE upgrade.

New Support Forum
June 14, 2001
In an effort to provide the best possible support for AccuTrack users, we added a new on-line support forum. The new forum is hosted on the AccuTrack's web site and is free and open to all AccuTrack users. To visit the new forum, click here.

New Licensing Options of AccuTrack V6
May 28, 2001
To meet the demand of colleges and campuses that need to use AccuTrack in multiple locations, we are introducing two new types of license:

Campus License: Allows for unlimited installations within a single campus.
College License: Allows for unlimited installations within a single college.

Click here for the latest licensing fees.

AccuTrack WebLink Now Shipping
April 26, 2001
AccuTrack WebLink is an add-on to AccuTrack Version 6 that allows students to schedule and cancel appointments remotely via a web browser. It also allows students and staff members to view their upcoming appointments from the convenience of their homes or any other place with a web browser. To deploy this module you need AccuTrack V6 and a web server. Click here to learn more about AccuTrack WebLink.

Version 4.4 of AccuTrack Computer Lab
February 06, 2001
If you need to track software usage, consider AccuTrack Computer Lab. Version 4.4 of this software has the following capabilities:

Tracks and reports on software usage.
Allows students to launch applications, and automatically monitors when these applications are closed.
Student can launch more than one application at a time, and they will all be automatically monitored.
Reports on students visits.

Click here to for your free 30-day evaluation copy of AccuTrack Computer Lab.

Version 6.0 of AccuTrack Deluxe is now Shipping
January 19, 2001
We are pleased to announce that version 6.0 of AccuTrack is now shipping. In addition to its already supported features, the latest version adds many new features and enhancements including:

Completely redesigned appointments module, including visual open-slot search, ability to print out or email appointment confirmations, ability to simultaneously set appointments on different days of the week for several weeks and for several students, automatic conflict handling, and much more.
Ability to change visitor survey questions. You can use the survey to collect feedback or rate services. Version 6 allows you to enter up to 10 survey questions and define their possible answers. You can also have an open response question for comments or other feedback.
Ability to change Student Profile questions appearing in the "New User" screen. You can ask students up to 10 questions and define their possible answers.
Ability to enter comments on each sign-in session. You can review these comments later on screen or via a special report.
A powerful and flexible data import wizard.
New Quick Start Manual.
Much enhanced User's interface and many other improvements.

The best way to learn about the V6 is to take it for a test drive. Click here to request your free 30-day evaluation copy.

Licensing Fees Change
January 1, 2001
With the new release of version 6.0 of AccuTrack Deluxe (see above), the licensing fees of this software will increase starting January 1, 2001.

Version 5.7 of AccuTrack Deluxe Now Shipping
August 10, 2000
We just finished a new version of AccuTrack Deluxe. Version 5.7 adds the following to the features of version 5.5:

A powerful Import Wizard to help import students' data. With a few simple steps, you can import the student's name, contact info, and profile data from a number of supported text file formats.
The Reports screen was modified to export the data of the selected report. You can export the data to a comma delimited text file, a fixed-length (SDF) text file, or to an Excel file.
The ability to automatically calculate appointments no-shows. The calculations are based on parameters you define, including acceptable tardiness time. You can view the records and enter a no-show reason, and you can print out a No-show report.
The sign-in screen was modified to skip the Activities and Tutors screens when a student signs in for an appointment. The Activity and Tutor name are copied directly from the Appointment's record. This in an optional feature that can be turned off from the Configuration screen.
Added a Tutor Schedule report to show the weekly work hours of your staff..
Added a Tutoring Assignments report to show the tutors assigned to each class.

Version 4.2 of AccuTrack Computer Lab Released
May 30, 2000
Version 4.2 of AccuTrack Computer Lab edition adds the following features to version 4.1:

Ability to edit sign-in records.
Enhanced Sign User Out screen that allows you to specify either the sign-out time or a sign-in period to credit each user.
A new drop-down list box in the New User screen that can be used to collect more information about the student such as major or curriculum. User controls items appearing in this list and its label. A new report shows the statistics collected from this list box.
New Quick Locate utility.
Other miscellaneous enhancements.

Contact us for more information about this latest version of AccuTrack Computer Lab edition..

Version 5.5 of AccuTrack Deluxe Now Shipping
May 8, 2000
Version 5.5 of AccuTrack Deluxe adds the following features:

Option for sending e-mail notifications to tutors and students when an appointment is set or canceled.
Much enhanced Monthly Appointment Viewer.
New Daily Appointment Viewer.
New drop-down list-box in the "New User" screen. You can use this to collect extra information about the student such as curriculum. You control the label of this box and the items appearing in it from the Configuration screen. A new report compiles the data collected from this control.

To try a free 30-day evaluation version of AccuTrack 5.5, click here.

Version 4.2 of AccuTrack Plus Released
May 8, 2000
Version 4.2 of AccuTrack Plus is now shipping. This version has all the features of the previous Plus version and these additional features:

Ability to edit sign-in records.
Enhanced "Sign Student-Out" screen that lets you either specify a sign-out time or credit each student with a certain time period.
Ability to display instructor's name in the "Activities" screen.
New Quick Locate function that lets you to type in the first few letters of a record to find it quickly.
Ability to convert student names to proper capitalization.

Contact us for more information.

AccuTrack at the NTA Conference
April 15, 2000
The eighth annual National Tutoring Association conference was held April 9-12 in San Antonio, Texas, and we were there with AccuTrack. During the conference we had an exhibit table, two presentation sessions, and received an award from the NTA. .

Version 5.3 of AccuTrack Deluxe
January 3, 2000
We are now accepting orders for an version 5.3 of AccuTrack Deluxe. This version will have all the features of version 5.0 and the following new features:

Separate Staff work-hours tracking capability, with the option of either showing staff a special Activity screen or just recording their sign-in time. Four staff-hour reports were added.
Ability to edit students' and staff sign-in records.
New Import Utility for importing student ID#, full name, and telephone from a comma delimited or a fixed-length text file.
New Quick Locate function that lets you to type in the first few letters of a record to find it quickly.
Ability to force proper capitalization of names. Not only you can force this at the data entry level, but you can apply it existing students records.
Enhanced Messaging Center. Added a date-time stamp to all messages, a new "message expiration" date, and the ability to send messages to staff as well as students.
New screens for manually signing staff in or out.
Who's In screen now shows sign-in status for students or staff members.
New monthly and daily appointments viewers - handy for quickly finding an available time slot.
Enhanced Sign-out screen that now allows entering a sign-in period or a sign-out time when signing students or staff out.
Other enhancements including bug fixes, code optimization, and screen redesigns.