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unable to find student


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#1 jhogan1

jhogan1

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Posted 16 May 2011 - 08:27 AM

I know...this is an old outdated version of Accutrack.

That said, I can't enroll a student because it says their user ID already exists.

Looking at the student list the user name nor ID are present.


I have several students this is happening to. The import utility says they imported succesfully; but, they can't be found in the student roster.

*******
Jeff Hogan
Instructional Technologist

Nursing and Allied Health

Valencia College

Orlando, Florida 32811

2012 Aspen Prize Winner


#2 Mon

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Posted 16 May 2011 - 11:15 AM

Hi,
Try running the database "Clean" utility. This will remove deleted records permanently and should fix this issue.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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