One of the PCs on which we had been running Accutrack 11 recently broke down and was replaced with a new Win7 machine. I installed and updated Accutrack to 11.0.6 on the new machine, directed it toward the proper database location on our campus servers, and things seemed to be operating properly until I tried to schedule an appointment for a student. When I clicked on the Set Appointment button, I got a failure notice with the following:
"File Access is denied. c:\programfiles\acu11\_3q10q9mp7.txt Another user is accessing data. Try again later."
We've never before had a problem scheduling appointments when multiple instances of Accu11 were running. I'm guessing that there's some setting in Accu11 that I need to adjust in the wake of the new installation to correct this issue, but there's no mention of this particular file name in either the Quick Start or Operating Manuals. Any suggestions how I should proceed?
Thanks.