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Random Students Being Logged Out

Random Student Logged Out

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#1 npmathias

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Posted 06 November 2012 - 04:16 PM

We are having issued with random students being logged out without actually entering their student ID at random times during the day. We are also having issues with Accutrack crashing at kiosks in different labs than the ones experiencing random student log outs.

#2 Mon

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Posted 06 November 2012 - 05:53 PM

Could you start by telling us which software you are using? Please see this tip to find out the utility of this step:
http://www.accutrack...roubleshoot.htm
Mon Nasser
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http://www.accutrack.org

#3 Mon

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Posted 19 December 2012 - 03:05 PM

It's been over a month and we didn't receive a reply, so we assume the problem was resolved.  If not, please contact me and we'll reopen it.


Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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