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Scheduling Issue


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#1 David

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Posted 06 March 2007 - 11:56 AM

Hi Mon,

We're having a strange issue that has just cropped up. We haven't made any changes to our system that I am aware of other than creating two custom weeks to add to our current semester.

The issue is this: When we use the Appointment Wizard, the range of times we get for setting the appointment (in the drop down list) shows unusual times (e.g., 11:25am, 11:35am, etc.) even though the system is set to allow appointments only on the half hour and hour. Furthermore, these time selections change as the time (actual time) changes. For example, at 11:12 am, the time listed were 11:15am, 11:30am, 11:45am, etc. At 11:18 am, time listed were 11:20am, 11:40am, etc. It seems like AccuTrack is somehow reading the current time in making it's determination. This has begun to happen sporadically.

Any idea what's going on? Will v9.1 correct this? Is there any danger in applying the upgrade?

David - WSU

#2 Mon

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Posted 06 March 2007 - 12:08 PM

First update your software to the latest version. See the detailed steps in this post: http://www.accutrack...?showtopic=1195
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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