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Mon

Member Since 16 Jan 2003
Offline Last Active Jun 14 2019 08:31 AM
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Posts I've Made

In Topic: media checkouts

27 March 2018 - 10:38 AM

Hi. Thanks for the report.  It would make sense to not allow inactive students to check out media items.  We will add this feature to the next release of the software (version 2019).


In Topic: Chart Visit report returning Excel OLE error code 0x80010105

13 February 2018 - 03:36 PM

Hi,

This error was caused by Microsoft changing the existing Excel APIs in Office 2016 causing them to generate errors instead of working as in previous versions.  Our developers updated our software to use different Excel APIs to avoid this issue.  With this, the latest versions of AccuTrack and AccuSQL will run fine on Office 2016 as well as older versions.

If you have an active Platinum subscription, please contact our support department for complimentary update.