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#1 Kitty J

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Posted 31 May 2007 - 07:36 AM

When I try to run a profile query and select the Export option, I get the following messages:
Error #1426, OLE error code 0x80040112: Class is not licensed for use.
Error #1734, Property COMMDLG is not found.
Error #1940, Expression is not valid outside of WITH/ENDWITH.

All other reports work fine and I can export other reports to Excel with no problem.

#2 Mon

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Posted 31 May 2007 - 09:08 AM

Hello,

What version of the software are you using?
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org

#3 Kitty J

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Posted 31 May 2007 - 12:55 PM

We have 6.3, purchased in March, 2002.

#4 Mon

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Posted 31 May 2007 - 02:20 PM

The export option uses Microsoft Excel. It seems Excel is failing to launch, thus the error code "OLE error code 0x80040112: Class is not licensed for use." First make sure that Excel is installed properly on this system, and also verify that you do not have security options turned on that prevent Excel from being used in other applications like AccuTrack (via OLE automation).

Also you should look into upgrading your AccuTrack software. Version 6 was released in January of 2001, thus it's more than six years old!
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org

#5 Kitty J

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Posted 01 June 2007 - 09:21 AM

The export option uses Microsoft Excel.  It seems Excel is failing to launch, thus the error code "OLE error code 0x80040112: Class is not licensed for use."  First make sure that Excel is installed properly on this system, and also verify that you do not have security options turned on that prevent Excel from being used in other applications like AccuTrack (via OLE automation).

Also you should look into upgrading your AccuTrack software.  Version 6 was released in January of 2001, thus it's more than six years old!

<{POST_SNAPBACK}>



#6 Kitty J

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Posted 01 June 2007 - 09:25 AM

I had trouble figuring out how to respond to your last post, Mon. What would it cost to upgrade our 6.3 version of AccuTrack?
Thanks,
Kitty

#7 Mon

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Posted 01 June 2007 - 03:11 PM

Kitty,

The regular licensing fee for the Single Center, Single Location license of AccuTrack 9 is $2,595. However, as an existing AccuTrack user, you get an upgrade discount. For a Single Sign-in Station license of AccuTrack 6 the discount is $700.00. If you have more than one license of AccuTrack 6, then your discount will be larger.

The Single Center, Single Location license allows unlimited intallations at one location of a single center (including multiple sign-in stations there). Other licenses are also available as explained on our orderin page: http://www.accutrack...ring/prices.htm

I also recommend the Platinum Plus subscription This service offers many benefits as explained here: http://www.accutrack...g/9Platinum.htm

If you would like a written quote, please contact me directly.

Thanks.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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