bbalk

I was able to run the update today after many failed attempts in the past week or so. The user can now run the sport filter.

Is there some user information that is rebuilt when updating but not when the database repair utility is run? It seems like similar problems (i.e. getting an Array dimensions are invalid error) have been solved before, only by updating.

In any case, the problem is fixed now but I still have the zipped accudata folder from before the update if you would like me to send it anyway.

Sorry, correction...it did not work whe I logged into accutrack as her behind my windows account login. This is why I beleive it is something with her accutrack account only.

Application Auto Updated is Enabled is checked
Updates info says I am not running the current version, but I still get the same message that says "Sorry, but I did not find new updates at this time. Please check again later."

As far as the user goes, she can set other filters. The only one she cannot set is the sport one. She was able to do it last week but is not able to any longer. I have tried logging in to accutrack with her account behind my windows login and into accutrack with my login behind her windows login, both of which worked. Should I just create another account for her? Or is there some kind of repair I can run on just sysusers?

I just tried all 3 sports reports with a sport filter and none of them generated an error.  However, I am running the latest version (8.2.2).  Upgrade to that and check it again.  Let us know if you still have trouble.

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The report runs fine when I log in but if I use one users id and password, the error occurs. I cannot seem to update. Every time I click to update, a box appears saying that there are no new updates available.