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Error #111 Cannot update the cursor


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#1 lvarnedoe

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Posted 11 June 2009 - 02:02 PM

When I log onto one of our AccuTrack databases, I get multiple errors that read "Cannot update the cursor." If I ignore all the errors, I get into the database. When I close AccuTrack, I again get an Error#111 Cannot update the cursor. I have read the instructions in article #159. The accu80 folder is under program files, but our databases are on a network drive. Should I still set these permissions on the hard drive, not the network drive? Also, if I say OK on the Error#111, I get Error #13 Alias 'LOGGER' is not found. Any help would be appreciated.

Thanks,

Lilla

#2 Mon

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Posted 12 June 2009 - 08:52 PM

This error means the software cannot update its files! Please see the support tip here for troubleshooting info: http://www.accutrack...p?showtopic=159
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org

#3 lvarnedoe

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Posted 15 June 2009 - 03:59 PM

This error means the software cannot update its files! Please see the support tip here for troubleshooting info: http://www.accutrack...p?showtopic=159



I did look at solution 159. Which AccuData folder are you talking about? The one on the hard-drive or the one on the network drive?

#4 Mon

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Posted 15 June 2009 - 10:02 PM

The folder used to store your live data! Only one live folder is used at a time. In most cases it would be the shared folder on the network.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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