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Problem importing registration files

importing version12 registration impor

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#1 John Burch

John Burch


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Posted 12 December 2012 - 09:59 AM

We have installed version 12 on a test server and have been testing the import of files. The student and activities files work as in the version 11.  The registration file however is misread by accutrack. The file is in CSV format and is the same file that we use currently to import into version 11.


Version 12 reads the file as if there is no delimiter. (It is there)


I have attached a some screen shots of the process.  We need to resolve this next week.





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#2 dfoster


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Posted 12 December 2012 - 11:45 AM

Hi John,


Do you have a header row on the import file? That first row with the strang chars and RefNum looks questionable. If so, delete the header row from the import file and try it again.


If you have no success with that, we could look at it together. I tested it here and mine is working as expected.Here are a few sample record from my test file:


444444444,List of Classes,9862,Advanced Database
444444444,List of Classes,8897,Analytical Chemistry


col 1 is student id, col 2 is Category, col 3 is Activity ID, col 4 is Activity Descrip

David Foster
Engineerica Systems Support

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