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AccuSL with AccuSQL 12 not recognizing logins

AccuSQL 12 AccuSL login

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#1 HCCC

HCCC

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Posted 17 January 2013 - 09:30 AM

Good morning -

 

We're running AccuSQL 12 with a SQLExpress db, and are also looking to utilize AccuSL.  Our current version of AccuSL is 1.1 (according to the "About" link).  I set this up a couple months ago, and it was working with a test domain user account.  I recently went to put the finishing touches on it but now:

 

  1. the test account doesn't work anymore, and
  2. we can't get email notifications to reliably work.

 

I did verify that the email message was sent to/from the email notification account.   Aside from the email account, I haven't changed any settings since it worked in October.

 

thanks!
Michelle

 



#2 Mon

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Posted 22 January 2013 - 03:56 PM

Hi,

 

We would need to investigate this further via an online assistance session.  Please contact our support department directly to schedule the session.  Thanks.


Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org





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