Jump to content


Photo

Accuweblink webpage not responding


  • This topic is locked This topic is locked
5 replies to this topic

#1 UWG ITS

UWG ITS

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 29 June 2007 - 10:03 AM

The Accuweblink home page comes up with the login screen, but never stops trying to load with the test user account. When trying to create a new user account it eventually comes back with the following error:

An error occurred during COM object invokation.

Invoke failed with err code 800706be: The remote procedure call failed.

Any ideas?

Thanks,

Garth

#2 cbasoz

cbasoz

    <AccuTrack Support>

  • Moderators
  • PipPipPip
  • 689 posts

Posted 02 July 2007 - 06:40 AM

Please check your installation. It's detailed in setup documentation.
Cetin Basoz
Engineerica Senior Developer

#3 UWG ITS

UWG ITS

    Newbie

  • Members
  • Pip
  • 5 posts

Posted 09 July 2007 - 02:39 PM

Please check your installation. It's detailed in setup documentation.

<{POST_SNAPBACK}>


It seems that the sample database works fine with the current installation, it only fails when pointed to the live accutrack data.

I finally found out that the department updated Accutrack to version 8.3.0 just before the Weblink stopped working. Do we need to upgrade our Weblink? As far as I know the latest version is 3.02.

If so, where do I get the latest version?

Thanks,

Garth

#4 cbasoz

cbasoz

    <AccuTrack Support>

  • Moderators
  • PipPipPip
  • 689 posts

Posted 10 July 2007 - 12:42 PM

There is no 3.02 version of weblink. Please send an email to cetin@accutrack.org with the correct version and I'll give you further directions.
Cetin Basoz
Engineerica Senior Developer

#5 Mon

Mon

    Administrator

  • Admin
  • PipPipPip
  • 2,612 posts
  • Gender:Male
  • Location:Orlando, FL

Posted 12 July 2007 - 06:39 AM

Hi Garth,

Cetin is asking about the version number of the 'accuweb.exe' file - not the number printed on the label. To find out your version number, right click on the 'accuweb.exe' file and click "Properties" from the pop-up menu and then click the "Version" tab.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org

#6 cbasoz

cbasoz

    <AccuTrack Support>

  • Moderators
  • PipPipPip
  • 689 posts

Posted 21 July 2007 - 06:57 AM

Issue was resolved via remote assistance. It was a site specific solution.
Cetin Basoz
Engineerica Senior Developer




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users