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Win2K3 Complimentary Remote Assistance


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#1 mbartoli

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Posted 21 February 2007 - 09:40 AM

I saw in a previous forum that with a purchase of weblink the customer is provided with a complimentary remote install, how do I go about setting that up? Any help would be greatly appreciated.
Thank you,
Shane
Instructional Design Technology Specialist
Valencia Community College

#2 Mon

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Posted 21 February 2007 - 10:23 AM

Yes sure. We can do this today at noon (EST). Call us then and we will help you.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org

#3 Mon

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Posted 21 February 2007 - 02:04 PM

Hi,

During the online session today we were able to get the WebLink software up and running. The problem was with IIS 6 broadcasting changes. We added the IUSER_machinename access to the default COM permission, and this fixed the problem.

Let us know if you need anything else.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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