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Can't login as admin


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#1 robhealea

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Posted 06 June 2012 - 05:49 PM

We changed the Student ID mask and now can't log in to the program. How to we correct this?

#2 dfoster

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Posted 14 June 2012 - 01:50 PM

It sounds like you may not have changed the admin ID to conform to the new mask length. Maybe you changed the id length but did not change the admin id to that length?

Please send me an email to DavidF@engineerica.com and we can setup a quick gotomeeting so I can fix it for you.

Thanks,
David Foster
Engineerica Systems Support

David Foster
Engineerica Systems Support





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