Dear Accudemia,
Happy New Year!
At our Writing Studio, we have two pc’s that are designated as “sign-in stations” for both students and tutors. We have been experiencing some problems with the sign-in station interface; our tutors report that the student sign-in screen switches to the administrative sign-in screen at times throughout the day. Students are then unable to sign in (we don’t use student passwords) until the administrator (me) re-adds the computer as a sign-in station which brings back the student/staff sign-in. The tutors think this happens when a student closes out the Accudemia window to surf the internet or use word. I tried closing out the student sign-in screen to replicate the problem, but I was able to click on the Accudemia desktop icon and see the student log-in page as normal. If we re-start the computer and click on the Accudemia icon the administrator log-in screen returns and I have to enter my admin log-in and password and re-ad the computer as a sign-in station.
Can you please help me figure out why the student log-in screen goes away and is replaced with the administrator log-in screen? Did I configure something incorrectly? Is there a way to keep these computers set up as sign-in stations so that I do not have to keep re-adding them as sign-in stations several times a day?
Many thanks for your assistance.
Best,
Mary