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SUNSET ANNOUNCEMENT FOR ACCUTRACK 8


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#1 Mon

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Posted 15 June 2009 - 10:19 PM

This is a reminder for those of you still using version 8 or older. As announcned several months ago (see http://www.accutrack...showtopic=1362), we have reached the end-of-life for AccuTrack version 8, thus the following now applies to AccuTrack 8 users:

1. There will be no further releases of AccuTrack 8 of any kind.

2. No phone, direct email, or online support will be provided to AccuTrack 8 users.

3. Support via the online Support Forum for AccuTrack 8 users will continue to be offered on this online forum. However, this support is limited to answering questions on the forum. No manual work will be offered for older versions (e.g. no online assistance sessions, no opening database files to investigate issues, no manual database repair, no logo updates, etc.)

4. No software updates, upgrades, or installation software will be provided (e.g. no replacement installation CD or software download).


Note that we do not guarantee that AccuTrack 8 is compatible with the latest versions of Microsoft Windows. Only our latest version carry this guarantee.

Because of the above limitations, we strongly recommend that AccuTrack 8 users upgrade to the latest version of AccuTrack ASAP. When you upgrade to the latest version you will get one year of Platinum Plus, which includes priority support and a complimentary getting started session that can be used to get your current AccuTrack 8 data converted to the latest version format. This will enable you to use this data with the latest version of the software!

Contact your sales rep for a quote on the upgrade fees.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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