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Departments not seeing changes


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#1 physalis17

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Posted 17 April 2007 - 02:57 PM

After spring break, our IT department was doing maintenance on our systems and they screwed up the maintenance. The server where our Accutrack backup is located went offline during this time frame. We had to reinstall accutrack on our machines and get the backup off our server once IT had fixed their mistake.

But for some reason, our departments can't see each others appointments and changes that are made. I even created a new user for the Administrators tab under System Access and I had a tutor in the other department log on to the new user I created. The tutor said that it asked her to create a new user.

Is there something that I am missing? Such as a network configuration that I can't find?

#2 physalis17

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Posted 17 April 2007 - 03:23 PM

whoops. Found an installation on our network. That fixed my problem. Solved my own problem. =P

#3 Mon

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Posted 17 April 2007 - 04:28 PM

Great! Thanks for the update.
Mon Nasser
AccuTrack Manager
mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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