5 replies to this topic

[qzhou1]

Hi,

We set up some system Administrators for AccuTrack 7 with limited rights.
(The rights granted are:
Edit sign-in Logs.
Session Log.
Appointments.
Message.
Who is in.
Reports.
Student Contacts.)

After we upgraded to 8.0.91, there is some error messages for those system Administrator with limited rights to login. (There is no problem with all logins in the Root group though.)

Here is the Error message:

Error #1429: OLE IDispatch exception code 0 from Nodes: Element not found.

click OK, get the next error message:

Error #12: Variable 'ISCHECKED' is not found.

click OK, get the next error message:

Error #1113: File is not open.

click OK, get the next error message:

Error #1939: WITH/ENDWITH mismatch.

click OK, get the next error message:

Error #13: Alias 'MENUITEMS' is not found.

click OK. eventually we could get to the system Administrator window.

Thanks.

Quan

[Mon]

The System Administrators section is not transferrable to verison 8 because of the difference in handling access rights in that version. I recommend that you delete this group and re-create it using AccuTrack 8 Groups and Administrators screens.

[qzhou1]

This time we have a fresh install of AccuTrack 8 and set up some user groups for it. For the group that has limited rights, when they login, we met the same error message as in my first post. But if we login with the account with root permission, it worked just fine.

Would you please let me know how I can fix it?

Thank you very much!!

[Mon]

What are the screens that the limited group members can access? I'll try to create this group on my system and see if we'd get this error (I tried random groups and no errors occured).

[qzhou1]

The group I has problem with only has media, circulation, who’s in, and exit privileges.

thanks.

[Mon]

I added a group and called it "Media" and assigned it access to Media, checkouts, who's in, and exit. Next I added 2 administrators to this group. I was able to sign with both administrators without any errors.

By the way, I'm using the latest version (8.1.34). I noticed you are running and older version of the software. You might want to get the latest version (it's free) and see if it helps.

If you still have trouble, try deleting this access group completely and then adding a new group (call it Media2 for example). Add the administrators to this new group and see if that solves the problem.