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ucrsgarcia

Member Since 28 Feb 2007
Offline Last Active Nov 10 2009 03:15 PM
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Posts I've Made

In Topic: Rollcaller software

28 January 2009 - 02:00 PM

OK, Sorry again, I just reinstalled the software and things seem to be going ok. So beyond the Large font setting on the Appearance tab, users may need to check the Advanced button on the Settings tab.

In Topic: Rollcaller software

28 January 2009 - 01:19 PM

I spoke to soon. The error (#2005) still came up. I don't have any large fonts set.

AND I get the CRSDEVICE not found error as well

I reset my font size on the Display Prop --> Settings---> Advanced  and I don't get the Error #2005 but I'm still getting the CRSDEVICE not found error. :)

Please see this web page for information on handling the grid error:

http://www.accutrack...font_height.htm


In Topic: Rollcaller software

28 January 2009 - 01:01 PM

I reset my font size on the Display Prop --> Settings---> Advanced  and I don't get the Error #2005 but I'm still getting the CRSDEVICE not found error. :)

Please see this web page for information on handling the grid error:

http://www.accutrack...font_height.htm


In Topic: Rollcaller install

27 January 2009 - 05:29 PM

I figured it out. Sorry about that.

We are using Windows 2003 and I am a domain admin.

From the error message, Windows is not allowing you to install the files.

You might be using Vista, which requires special handling for allowing you to do just about anything.

To check your permissions, open Windows Notepad, type a word in it, and do a "Save As" and select the installation folder (if this AccuRC, then it will try to install the software in AccuTrack's installation folder (e.g. C:\Program Files\Accu10). If you get access violations, then you need to figure out how to open up the folder for adding files.

Even though our tech support team does not usually address Windows permissions and networking issues, the team might still be able to help you further. If you still need assistance contact them directly.


In Topic: Rollcaller install

27 January 2009 - 05:18 PM

We are using Windows 2003 and I am a domain admin.

From the error message, Windows is not allowing you to install the files.

You might be using Vista, which requires special handling for allowing you to do just about anything.

To check your permissions, open Windows Notepad, type a word in it, and do a "Save As" and select the installation folder (if this AccuRC, then it will try to install the software in AccuTrack's installation folder (e.g. C:\Program Files\Accu10). If you get access violations, then you need to figure out how to open up the folder for adding files.

Even though our tech support team does not usually address Windows permissions and networking issues, the team might still be able to help you further. If you still need assistance contact them directly.