Jump to content


Photo

Why Does Remote Shutdown Not Work?


  • This topic is locked This topic is locked
No replies to this topic

#1 dfoster

dfoster

    Advanced Member

  • Moderators
  • PipPipPip
  • 238 posts
  • Gender:Male
  • Location:Winter Park FL
  • Interests:Guitar

Posted 24 November 2009 - 08:38 AM

When you try to initiate a remote shutdown of AccuSQL, you may see some stations that will not shut down. but continue to show up in the "connected" list.
After some investigation, we have determined that this is due to the firewall program(s) running on the client PCs.
In order to allow the remote shutdown requests, you need to go to the client PCs and allow an exception for the C:\Program Files\Accu10SQL\acutrackSQL.exe file for whatever firewall application(s) you may be running (Windows Firewall, McAfee, Norton, etc.).
Once this is done, you should be able to remote shutdown AccuSQL on those clients from you adminstrator PC.

Thanks,
David at AccuSQL Support

David Foster
Engineerica Systems Support





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users