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Unable to Add Student with Similar ID Number


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#1 April

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Posted 31 August 2011 - 03:42 PM

We have a student who has a user ID one digit off from another student. It is the last digits of the number that is different. It will not let us add the second student because it says the user already exists. Does anyone have any suggestions?

We are using AccuLite 5.

#2 Mon

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Posted 12 September 2011 - 10:35 AM

Try running the database "Clean" utility to see if that helps.
Mon Nasser
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mon@accutrack.org
(888)249-7227
http://www.accutrack.org




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